To ensure we have the lowest prices, we negotiate with our Authorized Acoustic Audio dealers to provide their customers with a warranty. All warranty and technical support is offered at the dealer level. If you have questions regarding your product or warranty, please contact the Authorized Acoustic Audio dealer you purchased the product from. They will take care of you. See our Authorized Acoustic Audio dealers below.
If you are having problems with your Acoustic Audio 5.1 System, please read the following before contacting your Authorized Acoustic Audio dealer.
Customers who purchase our 5.1 multimedia systems please note that all systems come set in 2.1 mode by default. To engage 5.1 mode and get all 5 speakers to play, simply press the "2.1/5.1" button on the remote. If you have further concerns or need additional assistance you can contact the Authorized Acoustic Audio dealer you purchased from for additional technical support.